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Insider’s Guide to Mobilizing and Deploying a Field-Based Team During a Recall

June 14, 2017

­­­­­­­­­­­­­­­Recalls bring a unique set of questions, goals and demands to each stakeholder – from urgency, to control of the narrative, building a strategic deployment plan, overtaxing the internal systems, and minimizing the disruption in the facilities. In this session, we discuss case studies and best practices associated with mobilizing and deploying a field-based team during a recall. Leaving with the confidence and roadmap you need to expedite your deployment plan when the need arises.

Agenda topics include:

  • Planning for deployment
  • Mapping the need
  • Calculating the timeline
  • Developing the communications plan
  • Optimizing the activity
  • Collecting the data- analytics on product status, serial number management, and cost management 
  • Monitoring the plan
  • Staying on budget

Hillary Medina, Director of Recall Business Development, Novasyte

Hillary Medina is the Director of Recall Business Development at Novasyte LLC.  Novasyte partners with med-tech companies, offering outsourced contract clinical, field technical and recall teams and services. Our cloud-based S.M.A.R.T. Recall Program is an integrated, software and service-based solution to address the increasing challenges med-tech companies face when managing a recall. Our platform tracks every activity in real-time, including mock recalls, plan development, consignee notification, virtual or field-based product remediation, warehousing, and ongoing reporting.  

Hillary has been with Novasyte for seven years - managing, implementing and overseeing many of our med-tech partnerships. With more than 17 years of experience delivering quality service to Fortune 500 organizations, her primary responsibility as Director of Recall Business Development is to consult with med-tech companies on recall strategies, implement, and oversee Novasyte's S.M.A.R.T. Recall delivery model, and manage customer relationships. Hillary received a BS in Mathematics from Concordia University and is busy at home with her active family of five.

The webinar will take place from 1:00-2:00pm ET on June 14, 2017.

All registrants will receive login instructions within 24 hours of the start time. All registrants will receive the recording and slides for the presentations, even if unable to participate live.

Registration Fees

AdvaMed Member Registration: $50
Accel Member Registration: $0
Government and Non-Profit Registration: $0
Non-Member Registration: $70

Cancellation and Refund Policy
All cancellations must be received via email to Cancellations received 10 business days or more prior to the start of the program are eligible for a full refund. There will be no refunds for cancellations received less than 10 business days prior to the start of the program, including "no shows". 

We welcome substitutions in lieu of cancellations at any time. Please contact us at with the substitute's registration information. All cancellation refunds will be processed within 30 business days from date cancellation request is received.

Topics and speakers are subject to change without notice. AdvaMed reserves the right to cancel or reschedule any program, and the full registration fee will be refunded or applied to the rescheduled program in accordance with the registrant's preference. In the event of cancelled programs, AdvaMed assumes no responsibility for transportation, hotel, or other expenses incurred by registrants.